Despite good care, your old kettle has become unusable and it’s time to buy a new one? How to choose a kettle? You can buy an electric kettle in Moscow starting from 500 rubles. There are two important factors to consider when choosing an electric kettle:

• Volume
• Power

Kettle volume.

The volume of an electric kettle should suit your needs and the size of your family. The standard volume of a kettle is about 1.5 liters. When choosing the size of the kettle, do not forget about the size of your sink and the height of the faucet. Large teapot may not fit in the sink.

Power.

The power consumption of an electric kettle indicates how long it will take for the water to heat up to boiling. The greater the power, the faster the heating: For a 1 liter kettle, a power of 1500 W is suitable. For a 1.7 liter kettle, a power of 2000 W is suitable.

Open or closed spiral.

There are two types of heaters in the kettle - open and closed spiral. A closed spiral, like a disk, takes up more space than an open spiral. But scale forms faster on the latter.

Safety

A good kettle should have overheating protection, which turns off the device when turned on with a small amount of water. This will protect your kettle and home from short circuits and potential fire. Reliable protection has that electric kettle, the price of which will be above average.

Material.

If you want a really good electric kettle in your kitchen, it is better to buy it from a reliable manufacturer. Such a device will not emit harmful substances when heating the plastic. In addition, many teapots today are made from of stainless steel. If you are looking unusual design, we recommend buying an electric kettle in an online store.

In addition to the listed characteristics, the electric kettle may have additional special functions.

• Temperature control. Some models have a precise thermostat.
• Rotating base. The kettle can rotate 360 ​​degrees.
• Removable filter. For easy cleaning, the electric kettle can be equipped with a removable filter.
• Display. The screen, first of all, transmits information about the heating temperature of the water in the electric kettle.

Don't forget about important nuance. If you are looking for inexpensive electric kettles, online store and large store household appliances may provide a discount. As a result, a good reliable kettle can cost much less.

Find out whether it is possible to exchange a kettle in a store with or without additional payment.

The relevance of the article was checked by our lawyers as of 01/16/2020

Let's consider two possible cases in which it may be necessary to exchange the kettle for another:

The kettle you bought turned out to be defective ( poor quality, deteriorated, torn, fell apart, etc.) and at the same time you believe that this was not your fault, but the fault of the manufacturer or seller.

I just didn’t like the kettle I bought because of the color, appearance, due to other characteristics or simply did not fit in size.

If the product belongs to the category -, then the warranty period for it may begin to run from the beginning of the corresponding season;

if the product belongs to the group -, then special rules for its exchange apply;

If the product belongs to the group -, then special rules for its delivery apply.

Kettle exchange deadline

The kettle can be exchanged during the warranty period, and if the warranty is not established or has expired, then within two years from the date of delivery of the kettle.

What can you count on

You can not only exchange the kettle for another, but also fully compensate for the losses incurred as a result of the sale of a low-quality (defective) kettle to you;

Recalculation and additional payment

When replacing a kettle of inadequate quality with a kettle of the same brand (same model and (or) article), the price will not be recalculated.

When replacing a kettle with the same but different brand (model, article), if the price of the old kettle is lower than the price of the new one provided in exchange, you will need to pay the difference in prices.

if the price of the old kettle is higher than the price of the new one provided in exchange, the difference in prices is paid to the consumer.

the price of the kettle to be replaced is determined at the time of its replacement.

Don't forget to take the following documents with you:

warranty card;
general passport ();
a sales or cash receipt for a purchased kettle, but if such documents are missing, you have the right to refer to witness testimony.

if the kettle was purchased in an online store

If the seller does not agree to exchange a low-quality kettle under warranty

replacing the kettle: If the examination establishes that the kettle has deteriorated through no fault of the buyer, the seller is obliged to exchange the kettle for a new one; otherwise, the buyer will have to reimburse the seller for the costs of storing the kettle and conducting the examination.

If the seller does not agree to return money for a low-quality kettle for which the warranty has expired or was not installed.

teapot examination: If the seller does not agree to the exchange, the buyer must independently examine the kettle. In this case, the examination is carried out at the buyer’s expense, since the responsibility for proving that the kettle’s defects arose before they were transferred to the consumer or for reasons that arose before that moment lies with the buyer.

Kettle exchange: If the examination establishes that the kettle has deteriorated through no fault of the buyer himself, then the seller is obliged to exchange for a new one.

Exchange of a good quality kettle

Kettle exchange deadline

An exchange of a kettle of good quality is possible within 14 days, not counting the day of purchase.

Exchange terms

You can exchange a kettle if it:

does not suit you in shape, dimensions, style, color, size or configuration;
has not been used and at the same time its presentation, consumer properties, packaging, and factory labels have been preserved;
does not include this one .

What can you count on

If the seller does not agree to return the money for a quality kettle

Going to court: If the seller refuses to comply with the statutory requirements even after receiving a written complaint, it is necessary to go to court with an appropriate demand.